How do I play?
You can call the Lottery Helpline 0330 002 0057 or enter online by simply clicking Play Now and either choose six numbers between 1 and 49 or we can choose for you and this will be your entry or ‘chance’ in the weekly lottery. It really is as easy as 1, 2, 3.
Can I enter more than once?
Yes, you are more than welcome to enter more than once. You can enter up to 5 chances, paying on a monthly basis.
How much will my Direct Debit be?
Every chance cost’s just £1.00 per draw and the amount debited will depend on the number of chances you have selected and on the number of Fridays in each month, e.g.
Monthly Direct Debits for 1 chance - £4 or £5 per month (dependent on the number of Fridays in each month)
Monthly Direct Debits for 2 chances - £8 or £10 per month (dependent on the number of Fridays in each month)… and so on, up to 5 chances.
When will my Direct Debit be collected?
You can choose from the 1 or 15th of the month. Your Direct Debit will be collected on your chosen day (or closest working day).
Will I receive confirmation?
Yes, we will send you a Welcome Pack in the post within 14 days which will include information about your Direct Debit and your lottery numbers.
How often does the draw take place?
There is a draw every week on a Friday from 7th June 2019.
What can I win?
Each week you have the opportunity to win one of 12 cash prizes: 1st Prize: £20,000, 2nd Prize: £1,000 and 10 guaranteed Runner-up Prizes: £25 in Marks & Spencer’s vouchers.
How does it work?
Each week 6 numbers between 1 and 49 are randomly selected. We will then check all the eligible entries to see if any match 6 or 5 numbers in any order. If you match all 6 numbers you will win our jackpot of £20,000 and £1,000 if you match 5 numbers.
What’s more, every week 10 lucky winners are randomly selected from all eligible entries who are guaranteed to win £25 in Marks & Spencer’s vouchers.
What if more than one entry matches 5 or 6 numbers?
The prize pot will be equally split between each winning entry.
How will I know if I've won?
You'll receive a letter in the post with a cheque or voucher from us within 7 working days of the draw confirming you are a winner, depending on which prize you have won.
Please keep your address details up to date so we know where to send any winnings. You can make updates at any time by contacting us directly. You'll find all the details you need on the contact us page.
How do you pay me my winnings?
We will send you a cheque or a voucher in the post depending on which prize you have won.
How do I know that this is fair and legal?
The Friday Flutter Independent Age Lottery is registered and regulated by the Hammersmith & Fulham Council and complies with all Hammersmith & Fulham registration requirements. We have to report on every draw to Hammersmith & Fulham Council and receive regular audits and visits to make sure that our Lottery is always fully compliant.
Registered by the Hammersmith & Fulham Council under the 2005 Gambling Act. Small Society Lottery Registration Number: 2012/01451/GRSSL.
The registered Responsible Person for the Friday Flutter Independent Age Lottery is John Palmer, Director of Influencing and Engagement, Independent Age, 18 Avonmore Road, London W14 8RR. Registered Charity number 210729 (England & Wales), SC047184 (Scotland).
Where can I see the full terms and conditions of the lottery?
You can find the full terms and conditions of the lottery in the lottery website here.
Who runs the Friday Flutter Independent Age Lottery?
The Friday Flutter Independent Age Lottery is run by Independent Age, and administered by Woods Group Ltd, Bumpers Way, Chippenham, Wiltshire SN14 6NG who are our appointed External Lottery Manager. The Friday Flutter Independent Age Lottery is registered and regulated by the Hammersmith & Fulham Council. Small society registration number 2012/01451/GRSSL
How do I increase or reduce my weekly amount?
Just contact us directly to the Lottery Helpline 0330 002 0057. Or you can find all the details you need on the contact us page.
I have a problem with my entry, what do I do?
Please contact us directly to the Lottery Helpline 0330 002 0057. You'll find all the details you need on the contact us page.
How do I cancel?
Just contact us directly to the Lottery Helpline 0330 002 0057. You'll find all the details you need on the contact us page.
Can I still play if I live in Northern Ireland?
Unfortunately, no. Only residents of Great Britain (England, Scotland and Wales) can play the Friday Flutter Independent Age Lottery. No entrants are allowed from Northern Ireland, the Channel Islands or the Isle of Man.
What are the entry requirements for the Lottery?
You must be 18 years old or over and live in Great Britain (England, Scotland and Wales) to enter the Friday Flutter Independent Age Lottery or to claim a prize.
Full terms and conditions apply and can be found here or can be provided by contacting us directly. You'll find all the details you need on the contact us page.
I'm worried about the effects of gambling. What should I do?
If you're worried about the effects of gambling on you or someone you know, you can find information on the Be Gamble Aware website or you can call the National Gambling Helpline on 0808 8020 133. We encourage our supporters to gamble responsibly. For more information on responsible gambling, please click here.
If you are gambling more than you want to, then you have the option to self-exclude yourself from future lotteries and raffles. If you would like to be excluded from future lotteries and raffles, please download, complete and return this form. Alternatively, please contact us directly to supporters@independentage.org or call the Lottery Helpline 0330 002 0057. You'll find all the details you need on the contact us page.
This exclusion will remain on our records for a minimum of 6 months.
How can I make a complaint?
Please contact us directly to the Lottery Helpline 0330 002 0057. You’ll find all the details you need on the contact us page.